Effective Date: 02.20.2025
Last Updated: 02.20.2025
1. Introduction
Namaste Oasis (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our hotel, use our website, or engage with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1. Personal Information
We may collect your full name, email address, phone number, payment information, government-issued ID or passport (for check-in verification), mailing address, and any additional information provided during reservation.
2.2. Automatically Collected Data
This includes your IP address, device type and browser, website usage statistics, and cookies and tracking technologies.
2.3. Sensitive Information
We do not collect sensitive personal data unless required by law.
3. How We Use Your Information
We use your personal data for processing and managing reservations, customer service, marketing and promotions (with your consent), legal compliance, and security purposes to prevent fraud and ensure guest safety.
4. Sharing Your Information
Your information may be shared with service providers such as payment processors, booking platforms, and IT services, as well as for legal compliance if required by Costa Rican law. In the case of a business transfer, such as a sale or merger, your data may also be shared. We do not sell or rent your personal data to third parties.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights Under Costa Rican Law
Under Law No. 8968 (Data Protection Law), you have the right to access your data, request correction of inaccurate data, request deletion of your personal data unless legally required to retain it, and withdraw consent for marketing communications. To exercise these rights, contact us at [Insert Contact Email].
7. Cookies & Tracking Technologies
We use cookies to enhance user experience. You may disable cookies in your browser settings, but some website functions may not work properly.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.
10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated date.
11. Contact Us
For any questions or concerns about this policy, please contact us at:
Namaste Oasis
Info@albanosara.com